The Xari Group Team

Xari Group is a Brisbane-based security-first, full-service managed IT services provider that implements and maintains high-performance IT security solutions and managed IT services for small and medium-sized organizations in a wide range of industries.

The company was founded from the passion for technology, client relationships and continuous development of innovative products of its founder and CEO Aaron Hawke. He is backed by over 20 years of local and international experience in IT Business Solutions, system integration, and support.

Sharing his passion is a tech team of experienced, highly-skilled, and certified engineers, as well as an efficient administrative team, working together to deliver excellence in IT and customer service.

Xari Group's Senior Leadership

Aaron Hawke
Aaron is passionate about excellence in IT and customer service, having worked many years as a freelance Engineer in Europe before founding Xari Group.
Nadine Lynch-Nedkoff
Operations Manager
Nadine brings with her years of experience having worked in a marketing & design agency in Switzerland prior to joining Xari Group in 2007.
Michelle Durrant
Michelle boasts not only of an Honours Degree in Accounting and a diploma in Advance Taxation, she also has under her belt 30 years of experience in the financial industry.
Steven Hall
Senior Engineer
Steven leads the Xari tech team and has over 10 years of solid experience in an MSP. Being the senior technical escalation point and our in-house guru keeps him busy.
Barrry East
There is no limit to what Barry can do, with various vendor certifications and experience working as a motorcycle mechanic and on-site IT contractor.
Zen Miles
Zen is the youngest member of the Xari Group tech team. He has a Certificate IV in IT and started his first IT job in 2017.

We Are Your Technology Success Partner.

Why work with us?

Manage your IT costs better – Scale up easily with Xari Group’s managed IT services fixed monthly fee per user scheme, which you can input as an additional cost per employee. We have no hidden fees or charges. Our profits come when your business is running smoothly. You can trust that we want nothing more than that.

Save money in the long term – Not only will you save on the costs of finding, hiring, and training IT and cybersecurity personnel, your enterprise can also reduce the number of cybersecurity members on staff if you already have a team.

Protect your business – Employing Xari Group to monitor IT networks, detect threats, and manage systems ensures up-to-date security infrastructure. Your business will be better protected from cyber risks than others that manage security in-house with insufficient resources and expertise.

Get timely response – With Xari Group as your partner, we work hard so that you will never have to experience an IT emergency. And when you do, you can bet we will be available, either remotely or on-site, within 1 hour. Xari Group is big enough to provide you managed IT services where you need it, when you need it; but small enough that you still know us by name. We make IT personal.

No need to do the messy stuff – Xari Group will fully manage the entire transition process of when you choose to terminate/pre-terminate your contract with an existing IT support provider.

Trust us – Ours is a partnership more than just a working relationship. We want to earn your trust and confidence so we won’t tie you in for a long-term contract right away. The first three (3) months of our MSA is subject to a one-month termination period.

You get more with us – We go the extra mile to include in our managed IT services the management of all 3rd party technology vendors, applications and warranty issues with 3rd party manufacturers covering all devices from Android to Windows, and Apple.

Our Core Values

  • Excellence – We are committed to delivering excellent, world-class services that are consistent, reliable and predictable.
  • Integrity – We carry our work with honesty and foster trust among each other, with our clients, and in our dealings with others.
  • Impact – We measure success and our value to our client’s organizations through being effective, not effort.
  • Communication – We see clear, intentional, and effective communication and feedback between each other and our clients as the best way to achieve our goals.
  • Passion – We are passionate about our business, our clients, our people, and our industry.
  • People and Fun – We believe that the strength of our team lies in the strength of our people. We strive to create a positive, energizing, and optimistic environment wherever we are.

Let's start protecting your business.

Find out which of our IT Security or managed services meet your needs.

Our Cybersecurity Frameworks are built around:

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